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Importance of Integrated Marketing by
Scott F. Geld
http://www.marketingblaster.com
Integrated marketing is not just a popular buzz word
that has an empty meaning. Integrated marketing is
actually the way that most smart companies
implement their marketing strategies these days.
Integrated marketing means that a company brings all
of the marketing roles, resources and responsibilities
under one umbrella so they all work together to
deliver marketing, promotional and customer service
activities aimed at internal, external, existing and
potential customers. If your company still has separate
departments for advertising, public relations,
marketing and sales, then you really are living with a
business model from decades ago. Similarly, if your
company has decentralized marketing, where each
department does their own promotion, your company is at a
huge disadvantage in today's business world, and at the
very least you are costing yourself a fortune in
expenses that will be doubled and tripled up.
The key driver for implementing integrated marketing
is that when everything works together, you have a
higher chance of delivering successful outcomes on
your marketing and business goals. Having several
different departments who don't talk to each other
does not send a unified message to your audience
and can wreak havoc with your branding. You are also
wasting resources by not pooling ideas or having a
cohesive unit that is strong and manageable.
Unfocused marketing efforts are ineffective and
wasteful.
The main premise on which the integrated marketing works
is, that all resources work together in unison to achieve
the marketing goals of the company, and when all
resources are working together for a common goal then
chances of delivering the expected or planned outcomes
are greater. There is another scenario where different
departments work on their individual goals for one
activity- marketing, and where these departments do not
communicate to each other, and do not send one unified
message from the company to the audience or the
prospective customers. This can ultimately jeopardize the
company~s branding strategy. In this kind of a situation
the resources are not being used optimally as ideas from
various departments are not being pooled and each
department is trying to do their own thing. Here various
departments of the company are not working as cohesive,
strong and manageable units aiming to achieve a common
goal. In a way this will be viewed as unfocussed
marketing strategy which will not be very effective.
Also, it is important that all your marketing
requirements should be undertaken by one single cohesive
department. This department should be in the able hands
of marketing professionals. Everyone should do the job
that they are trained for accountants and IT people
should not be involved in marketing and should be looking
after only their respective fields of work. This way you
can be sure that your marketing is being done well.
Motivated, supervised and championed by the right kind of
people. This also allows you to check and evaluate the
progress that is being made in a single place giving you
a clear picture. If you have separate departments then it
becomes difficult to judge the exact position of your
marketing strategy.
Integrated marketing helps the company to project a
unified message and image of the company, and help to
keep a strong brand image. Different divisions handling
there own marketing activities will lead to sales people
giving out a different a marketing message and the
corporate department giving out another message. This
kind of a chaos will lead to scattered effort, unclear
messages and ultimately ineffective marketing campaigns.
If this kind of situation is there in your company then
you need to take corrective steps now - integrate the
marketing activities of your company as soon as possible.
Scott Geld, the author, is employed as the V.P of Marketing
at Marketing
Blaster, Inc.. Feel free to email Scott with any
comments about this article at:
http://www.marketingblaster.com/contact.html
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